Website Terms and Conditions
Last Updated: February 3, 2025
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1. Site Use and Access
We grant you a limited license for personal use of this site. You may not copy, modify, or use any part of this site for commercial purposes. If you use this site in an unauthorized way, your access may be terminated immediately. Age Restriction:- You must be 18 or older to make purchases.
- Users 13–17 years old may only use this site under parental or guardian supervision.
- We do not knowingly collect personal information from anyone under 13.
2. Communications
When you visit our site or email us, you consent to receive electronic communications. We may contact you via email or by posting notices on our website.3. Product Information and Availability
- Prices are in U.S. Dollars.
- Colors shown online may vary by monitor settings.
- Product availability is not guaranteed. If an item is unavailable, we will notify you by email or phone.
4. Errors and Inaccuracies
Occasionally, product descriptions, pricing, or availability may contain errors. If you purchase an item that is not as described, your sole remedy is to return it to us (unused, in original packaging) for a refund. We reserve the right to correct errors and update information without notice.5. Order Refusal or Limitations
We may refuse, cancel, or limit any order at our discretion.6. Accounts
If you create an account:- You are responsible for keeping your login credentials secure.
- You must notify us immediately of unauthorized use.
- We may terminate accounts at our discretion.
7. User-Generated Content
You may post reviews, comments, or feedback if the content is legal and not offensive or harmful. It must not violate privacy or intellectual property, or contain viruses or spam. By posting content, you grant us the right to use it without compensation.8. Links
This site may contain links to third-party sites. We are not responsible for the content or security of those sites.9. Intellectual Property
All site content (text, graphics, logos, images, etc.) is owned by EnergiTech Services and protected by copyright laws.10. Limitation of Liability
This site and its content are provided “as is” without warranties of any kind. We are not liable for damages arising from use of this site or products purchased. Maximum liability shall not exceed $100.11. Governing Law
These Terms are governed by the laws of Wisconsin. Any disputes must be filed in Outagamie County Circuit Court or the Eastern District of Wisconsin Federal Court.12. Shipping Policy
- Orders ship within the continental U.S. (Canada orders require a $25 minimum shipping charge per item).
- You’ll receive an email with tracking once your order ships.
- Estimated delivery times depend on the shipping method:
- SpeeDee Delivery: 3–4 business days
- UPS Ground: 3–7 business days
- UPS Next Day or 2nd Day Air: Available for eligible orders received before 2:00 PM CST (Mon–Fri).
13. Return Policy
We want you to be satisfied with your purchase. Here’s how returns work:Return Window
- Returns are accepted within 30 days of purchase (online orders only).
- After 30 days, refunds or exchanges are not available.
Eligibility
- Item must be unused and in original packaging.
- Proof of purchase is required.
- Non-returnable items: Parts installed incorrectly; Parts ordered incorrectly.
Start Your Return
Do not return items to the manufacturer. Send returns to: EnergiTech Services – Attn: Online Returns 558 Carter Court Kimberly, WI 54136Refund Process
- We’ll inspect your return and email you regarding approval.
- Approved refunds are issued to the original payment method within 2–10 business days.
Exchanges
Available only for defective or damaged items. Contact parts@energitechservices.com before sending.Shipping Costs
- Customer pays return shipping.
- Original shipping charges are non-refundable.
- Use trackable shipping or insurance for expensive items.